IT Operations Coordinator

Our client is looking for a proactive IT Operations Coordinator to join a lean, dynamic IT team within a growing team, operating across Lithuania, Latvia, and Estonia. You will be the internal go-to person for keeping infrastructure running smoothly – coordinating vendors, resolving day-to-day issues, and ensuring all systems stay operational.

What you will do:

–    Oversee network and infrastructure operations across the group – monitoring vendor performance and ensuring service continuity.

–     Act as the primary internal point of contact for IT incidents: log, triage, test, and route issues to the appropriate external partner.

–     Manage software licence renewals, access rights, and configuration tasks (BC updates, web cookies, VPN changes).

–     Coordinate cybersecurity matters with the dedicated security partner.

–     Prepare IT infrastructure for new initiatives – e.g. onboarding a new fund or entity.

–     Run vendor comparisons and organise tender processes when services need to be reviewed or replaced.

–     Handle ticketing system administration.

–     Prepare periodic IT reports (e.g. regulatory submissions) and liaise with finance and compliance teams.